Enrollment & Assessment Generalist
Crystal Lake, IL 
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Job Description
Work Week

40 Hours | Flexible schedule to meet department needs to include evenings and weekends.

Position Summary

The Enrollment and Assessment Generalist provides intake, admissions, testing, registration, and other enrollment services to ABE, HSE, ESL, and Citizenship students and assists in the post-testing of students. This position enters student application, other student information, and test scores in the DAISI and Colleague systems.

Essential Job Functions and Responsibilities

  • Department Operations
    • Assist student in completing registration forms and determining appropriate testing.
    • Administer appropriate placement assessment tests to all students.
    • Assist instructors, whenever possible, with pre- and post- testing of students
    • Determine entry level for each student in all classes.
    • Confer with students and assign to appropriate class based on student's scores on assessment test and students' goals.
    • Calls students to help them enroll and support program overall enrollment.
    • Complete registration procedure for each student
    • Provides Instructors with requested reports (e.g., CASAS and CASAS Goals test reports)
    • Assists the McHenry Country Job Center and additional off-site locations with pre/post testing.
    • Schedules students for test sessions.
    • Prepares and compiles test equipment, materials, forms, and files for post-testing at MCC and at the community sites.
    • Organizes and maintains all testing equipment, materials, and files in a secure area.
    • Travel to Community sites as needed.
    • Additional duties as assigned by immediate supervisor.
  • Customer Service:
    • Proctors the pre and post-tests adhering to the policies and procedures of the state ICCB and Basic Skills test instrument (e.g., CASAS, CASAS Goals).
    • Assist students on the phone, in-person, via email and virtual web conferencing with general questions.
    • Assists students with holds.
    • Refer students when needing to consult with other Adult Education office staff.
    • Work collaboratively with others (e.g., administration, colleagues, faculty, staff, and community organizations) to accomplish functions and keep with the college's mission to ensure student success.
    • Assists with recruitment efforts during registration.
    • Collaborates with the advisors for the proper course and NRS placement of students.
    • Communicates and facilitates the understanding of the college's testing and registration process for Adult Education classes.
    • Provides technology support to students and instructors in Adult Education.
    • Assists students with MCC password resets, and log in credentials.
    • Provides assistance to students with web-conferencing issues.
    • Additional duties as assigned by immediate supervisor.
  • Required Qualifications

    • Associate's degree from a regionally accredited institution or minimum of two years' experience in detail-oriented and technology-oriented position
    • Two years' experience working in a technology-oriented job demonstrating general computer knowledge and skills.
    • Two years' experience in related area

    "MCC IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY AND INCLUSION IN ITS COLLEGE COMMUNITY"
    McHenry County College does not discriminate on the basis of race, color sex, national origin, or disability.
    See Nondiscrimination Statement for details. http://www.mchenry.edu/nondiscrimination

     

    Job Summary
    Start Date
    As soon as possible
    Employment Term and Type
    Regular, Full Time
    Salary and Benefits
    $17.60 - $25.08 Hourly
    Required Education
    Associate Degree
    Required Experience
    2+ years
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